Privacy policy

At Grand Rising Co, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By using our website, you agree to the terms of this policy. 

  1. Information We Collect 
  • Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, and payment details. 
  • Non-Personal Information: We collect non-personal information such as your IP address, browser type, and browsing behaviour on our site to improve our services and enhance your shopping experience. 
  1. How We Use Your Information 
  • To Process Orders: We use your personal information to process and deliver your orders, and to communicate with you about your order status. 
  • To Improve Our Services: Non-personal information helps us understand how our website is used and to improve our services and user experience. 
  • Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of these communications at any time. 
  1. How We Protect Your Information 

We implement a variety of security measures to maintain the safety of your personal information. This includes secure servers, encryption, and other technical and organisational measures to prevent unauthorised access, alteration, or disclosure of your personal data. 

  1. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below: 
  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. 
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities. 
  1. Cookies 

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website. 

  1. Your Rights 

You have the right to access, correct, or delete your personal information. You also have the right to object to or restrict certain types of processing of your personal information. To exercise these rights, please contact us at info@grandrising.com.au. 

  1. Changes to Our Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. 

  1. Contact Us 

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: 

Grand Rising Co

PO Box 663 Cronulla NSW 2230

info@grandrising.com.au

Thank you for trusting Grand Rising Co with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience.