We specialise in high-quality swim vests for children, designed to build confidence in the water. Our vests are made to meet Australian safety standards and feature unique, fun designs that kids love.

Yes, our swim vests are designed to meet stringent Australian safety standards. They provide the perfect balance of buoyancy to help children feel secure and confident while learning to swim.

We provide a size guide on each product page to help you choose the right fit. If you need further assistance, please contact our customer service team at info@grandrising.com.au.

After a year of testing various products and samples on our kids, we discovered that a wider range of sizes that fit better without the strap was a superior option. The strap tended to irritate children when wearing the swim vest, so we decided to design our vests for a more comfortable fit without it.

You can place an order directly through our website. Simply add the desired items to your cart and proceed to checkout. If you encounter any issues, please contact us for assistance.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express) and other payment options listed at checkout.

Currently, we only ship within Australia. We hope to expand our shipping options in the future.

Shipping costs vary based on your location and the shipping method selected. You can view the shipping cost for your order at checkout before completing your purchase.

Delivery times vary depending on your location and the shipping method chosen. Typically, orders are processed and shipped same day, and delivery can take an additional 1-6 business days depending on shipping method.

Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. 

We offer a 30-day return policy. Items must be unused, in the same condition you received them, and in the original packaging. Please visit our Refund Policy page for more details.

To return an item, please contact us at info@grandrising.com.au with your order details and the reason for the return. We will provide you with instructions on how to return your item.

Yes, if you need to exchange an item for a different size or design, please contact us at info@grandrising.com.au. We will guide you through the exchange process.

If you receive a damaged or defective item, please contact us immediately at info@grandrising.com.au with your order number and a photo of the damage. We will arrange for a replacement or refund. 

You can reach our customer service team via email at info@grandrising.com.au.